Tour Management System Lizzy

SOFTWARE FOR TOUR OPERATORS

Lizzy manages complex tour reservations.

Lizzy is a tour reservation management system targeted to tour operators who offer complex and flexible tour packages to their valued customers, who wish their holiday to be special and memorable.

Key Features
Key features

Coordinating all the different services involved in a tour can be a laborious process

Dynamic packaging

A tour package is defined by its constituent services and the temporal order of services in the package. No fixed travel dates need to be set manually. By analyzing individual travel services, Lizzy automatically composes the list of possible travel dates and durations.

Dynamic pricing

Tour package does not have a fixed sales price. Package sales price is defined as the sum of the purchase prices of the packaged services, adjusted by markups on the service and package levels. Markup-driven sales prices enable to support yield management. When purchase prices and markups have been defined Lizzy calculates the expected revenue values and report them to package administrators and sales staff.

Flexibility

The number of services in a package is unlimited. Each constituent service may have differently priced alternative services (for example, different room types or cabin classes). The choice between alternative services is made at sales time. Furthermore, start dates and durations of constituent services can be changed in the sales process (to offer an extra night at the destination, for example) and extra services can be sold on top of the package.

Need consulting?

Get more information about the Tour Management System Lizzy

Business benefits

Allowing customers to build their own holidays for themselves should be a powerful differentiator for business, and give a greater competitive advantage

Freedom of different price choices for traveller

Empowers tour operators to create a dream holiday for their customers for a price that suits them, instead of choosing between an existing package and a potentially expensive bespoke tour.

Reduce administation costs

Provides a single system for end-to-end management of customers, tour packages and constituent travel services, helping to reduce paperwork and administration for sales teams.

Faster expanding into new markets

Supports an international network of partners, enabling tour operators to expand into new markets across the borders of their domestic market.

Automated supplier communications

When booking is confirmed, altered or cancelled, supplier get automated e-mail about booking details.

Integrated with third-party systems

Lizzy is integrated with third-party systems like Amadeus, Transavia, Finnlines. Current flight availabilities and prices are instantly in Lizzy from third-party systems when new booking is made.

Sales channels

Bookings can be made by tour operator itself, by resellers and by online customers directly from tour operator's website.

Voigt Travel decided to reengineer its core processes to focus on services, instead of packages. The key to this business transformation was the creation of a new, more flexible IT solution.